Planning your Strategy

The Strategic Master Planning Process

The Strategic Master Planning Process – Clarity in the Process of Growth

by Don Emmitte, DMin

Albert Einstein once said that if you gave him an hour to solve a problem, and his life depended on getting the right answer, he would spend 55 minutes defining the problem and figuring out what questions to ask. “For if I knew the proper questions,” he said, “I could solve the problem in less than five minutes.”

This is the challenge for every church as they approach solutions for either anticipated growth or present overcrowding. We can accurately summarize the challenge of turning vision into reality into one seven-letter word: clarity. By identifying this as the real challenge, I mean that it is both more fundamental and logical prior to other discussions just as drawing a blueprint is more fundamental and logical prior to buying two-by-fours when building a house. It is certainly at the base of Jesus’ illustration in reference to the cost of discipleship:

Jesus said, “Suppose one of you wants to build a tower. Will he not first sit down and estimate the cost to see if he has enough money to complete it? For if he lays the foundation and is not able to finish it, everyone who sees it will ridicule him.” (Luke 14:28-29b).

This is where I believe that the process of Strategic Master Planning (SMP) is the best means for the achievement of clarity. With that in mind, let’s think about this seven-letter word a little more. Our vernacular applies “clarity” in a many ways. We speak of clearing our throat, clearing the football field and clearing the air. We shop on the clearance rack, hope to be legally clear of charge, receive security clearances and clear the narrow bridge with our car. We long for clear days, clearer colors on our laptop and clearer sound with noise-canceling headphones. Teenagers long for clear faces.

So, what is clarity really about? A synthesis of definitions brings clarity to the concept of clarity: It means being free from anything that obscures, blocks, pollutes or darkens. As a leader, it means being simple, understandable and exact. The leader helps others better see and understand reality. Leaders constantly bring the most important things to light: current reality and future possibility, what God says about these and what we need to do about them. A leader’s clarity is the sun in the vision-to-reality solar system.

We might say that clarity is the fuel that runs the twin engines of vision and action. Think about it for a minute – aren’t communicating vision and taking action only as good as they are first, clear? Clarity is the golden thread that links the two. Let’s consider further the benefits of clarity.

First, Clarity Makes Direction Unquestionable

Followers cannot travel an unmarked path. The leader’s compass can’t be broken; the trumpet blast can’t be uncertain. SMG brings clarity to the mission of the church in relation to any project. It answers questions like:

  • Does your church have many missions or just one?
  • Does your ministry team exist for a purpose?
  • Is your vision focused within the gifting of your church?

When you can state these things clearly, the articulation of them will generate a gravitational pull. In order to make the way obvious, you must first have clarity.

Second, Clarity Makes Enthusiasm Transferable

When a leader leads, there is always an exchange of enthusiasm. Many times, this comes with clarity – the moment when a follower gets it. In every instance of the ministry of Jesus, the moment a person experienced the clarity of His ministry, they could not contain their enthusiasm. When the woman at the well understood the “living water” Jesus offered, she ran into the town to bring all of the others to Him (cf.: John 4:39). The very experience of capturing a clear idea or mission makes people want to share it. But the ease of sharing it is directly proportional to clarity. When passion and a clear idea are wed, the passion can more easily spread. Momentum is built with clarity!

Third, Clarity Makes Work Meaningful

Tasks easily become routine – dull, hollow and void of significance. The role of the leader is to make sure that brick-making churchgoers always see the great cathedral their bricks are ultimately building. Clarity can lift the mind’s eye to a greater reality. There can be no cultivation of meaning without clarity first.

Fourth, Clarity Makes Synergy Possible

Collaboration and consensus are lost to sideways energy every day in the local church. The three reasons I see most are mistrust, personal egos and lack of strategic clarity. I have observed that lack of strategic clarity is the most prevalent of the three. Leaders rarely clarify what working together really looks like. A common goal and purpose clearly articulated and drawn will bring produce the strongest of bonds. Solomon’s wisdom declares:

Though one may be overpowered, two can defend themselves. A cord of three strands is not quickly broken. (Ecclesiastes 4:12 NIV).

Fifth, Clarity Makes Success Definable

Everyone wants to be a winner. But in too many churches, people don’t know how to win. The Apostle Paul certainly understood this:

Do you not know that in a race all the runners run, but only one gets the prize? Run in such a way as to get the prize. Everyone who competes in the games goes into strict training. They do it to get a crown that will not last; but we do it to get a crown that will last forever. Therefore I do not run like a man running aimlessly; I do not fight like a man beating the air. No, I beat my body and make it my slave so that after I have preached to others, I myself will not be disqualified for the prize. (1 Corinthians 9:24-27 NIV).

While I am not a good golfer, I enjoy the game. As I play a round I keep track of each hole on a scorecard. It gives me a quick look at the amount of “success” that I am having in that round. As we achieve clarity in our process of growth we paint the picture of victory and unleash people’s drive for achievement. We allow them to run the race with us knowing and seeing the finish line.

Sixth, Clarity Makes Focus Sustainable

Henry Ford said that the great weakness of all human beings is trying to do too many things at once. How does a leader or organization learn to say “no” to the good things that are the enemy to the best things? Where will they get the best missional returns, given limited resources? They must have a conviction forged from clarity about what matters most. If the secret to concentration is elimination, you can’t do it without clarity first. SMP takes the leadership team through an intensive time of defining the mission of the church and how to best achieve it. It prevents “running aimlessly” or “beating the air” as Paul warns.

Seventh, Clarity Makes Leadership Credible

The silver bullet syndrome has left many leaders impotent. All of us who have been in church leadership for anytime have seen, or perhaps experienced the “silver bullet syndrome.” This is the firing of one disconnected idea after the next, year after year. It is chasing the next newest technique for growth. It leaves church members cautious at best and disillusioned at worst. Real visionary leadership is not about just having a bunch of creative ideas; it is about having a clear, creative message that builds momentum through time. From this clarity, the consistency and passion of a leader are more credible because followers are able to internalize what matters most in the church. Leaders earn more credibility with clarity first.

Eighth, Clarity Makes Uniqueness Undeniable

Many church leaders get stuck photocopying vision from other churches. But the leader’s role requires stewarding what God has uniquely given and being in tune with what God is uniquely doing. The first step for a leader is to draw attention to this uniqueness, to make it obvious, make it attractive and show how remarkable it is. Only then can the leader leverage the uniqueness, playing to the collective strength of his or her church. The danger often faced in this step of achieving clarity is appearing to be heavy-handed or dictatorial. In the SMP process, there is a total team involvement that produces a common commitment based in the clarity of vision and mission. Out of this is born a sense of uniqueness in the call and mission within the kingdom of God.

Ninth, Clarity Makes Uncertainty Approachable

I have developed and lived by a personal proverb: Never let past failures or future fears rob me of present joy. Yet I find both individuals and communities of faith often fall into the trap of past failures or future fears. Of course, to fear the future is to be human, however it is an effective tool of the enemy to paralyze people and deter them from living with courage and investing in Kingdom initiatives. Even though the biblical leader can talk about ultimate certainties, he cannot talk about intermediate certainties. Answers to questions such as, “What will happen to my children?” or “How many people will the church plant reach next year?” remain uncertain. The leader can combat uncertainty with a clarity that inspires hope and expectation. Marcus Buckingham comments, “By far, the most effective way to turn fear into confidence is to be clear – to define the future in such vivid terms through your actions, words, images, pictures, heroes and scores, that we can all see where you – and thus we – are headed.” To lead by rallying people around a better future, albeit unknown, requires clarity first.

I hope that as you read through the benefits of clarity, you have caught some of what I have discovered over the last four decades of ministry – that much of what happens in the name of vision and planning does not necessarily bring clarity. I grieve when I watch teams try to find solutions to their challenges without clarity first, whether it be hiring staff, launching a new service time, selecting a curriculum, recruiting volunteers, turning around a situation in decline, or building new facilities. More, I am grieved at the devastation caused and delays experienced in the kingdom work of these communities of faith. Understandably you can see why my commitment to Strategic Master Planning is so deeply rooted.

So, since clarity is so crucial, let me suggest a simple five-point test. Leading with clarity is evidenced when people can enthusiastically answer five irreducible questions:

  • What are we doing?
  • Why are we doing it?
  • How are we doing it?
  • When are we successful?
  • Where is God taking us?

Do immediate answers come to your mind when faced with these questions? Would immediate answers come to the minds of your followers? While much could be written on each of these questions, I want to conclude with a final observation: These clarity questions remain unanswered in most church leadership contexts. In such instances, there will be hundreds of topics and ideas floating around about turning vision into reality. But if these five questions cannot be answered quickly and passionately, then none of these other topics or ideas as ministry solutions will make a difference. Therefore, the secret to turning vision to reality is less about tactics and more about a fundamentally better way to articulate a clear vision.

A Note about the Author: Don Emmitte, Church Navigator with Trinity Design Group, is a new “old hand” in church growth, facility design, and management. After serving for over thirty years as a pastor of churches with over two thousand resident members, founder of Grace Restoration Ministries, and author of Morning Devotionals, he joined the team at TDG in 2009 to expand his passion: helping churches reach their God-given goals by making the most of their resources. For more information, contact Don at demmitte@trinitydesigngroup.com, or visit the web site at www.GraceRestoration.org.

Building Your Team

Forming the Executive Building Committee

Forming the Executive Building Committee

by Don Emmitte, DMin

The Wisdom of Solomon states: Plans fail for lack of counsel, but with many advisers they succeed. (Proverbs 15:22 NIV). Another way of saying that in reference to a building project is excellent leaders create excellent facilities. Selecting the right leaders, assigning the right responsibilities to the right people, recruiting, training, evaluating, and retaining the working body are some of the keys to a successful church building project.

First Steps

One of the most important steps for the Executive Building Team (EBT) is organizing how it plans to work together on the project. In order for the team to be a cohesive unit, each person on the team needs a clear description of what they plan to contribute to the team. In general, the following characteristics play a specific and vital role in making the team effective:

Team Selection Criteria

Within your congregation God has already gifted the individuals necessary to work together for a successfully campaign. Each person to be chosen has the talents and knowledge into which you may draw. This eventual coalition is the Executive Building Team. There will ultimately be “spin-offs” of this team into task forces which will consider, investigate, take action on and report all aspects of the building project as assigned. As you can see the responsibility of this delegation is a heavy one.

Some basic criteria to use in choosing those who would serve on the EBT are as follows:

  • They must look at the whole, not merely the parts.
  • They must have a love and passion for the mission of the church.
  • They must be people of grace, compassion, and prayer.
  • They must have the capacity to look long range.
  • They must share reciprocal trust and respect of the congregation and community.
  • They must work well together as a team.
  • They must bring wisdom, judgment, vision, and common sense to the team.

The Organization of the EBT

There are many ways to organize a building team, but by far the best model is a small team with congregational task forces related to the core team. The optimum number for most churches is somewhere around seven to nine members. Each core team member represents larger task forces organized around specific ministry needs. Some suggested responsibilities to be represented on the EBT are:

  • Pastor(s) and/or Chairperson
  • Prayer
  • Communications
  • Growth and Ministry
  • Finance and Legal
  • Furnishings
  • Existing Property
  • Existing Facilities
  • Recorder

Obviously, the choices are numerous and varied according to the individual needs of the church. The key is to provide leadership to the project without becoming large and unwieldy. The utilization of task forces will allow maximum congregational participation while maintaining effective team working relationships. Each of these task forces should be guided by the vision and mission of the church as it relates to the distinctive areas of concentration (i.e.: worship, small groups, age groups, community ministries, etc.). Task forces typically should consist of eight to fifteen people. Depending on the scope of the project, you may find the following types of task forces helpful:

  • Parking, landscaping, exterior lighting, and signage
  • Worship, sanctuary, chapel
  • Music groups
  • Audio/video/lighting
  • Interior design
  • Fellowship, recreation, community centers
  • Food service
  • Children
  • Students
  • Single adult ministries
  • Senior adult ministries
  • Adult ministries
  • Administration and volunteer’s work areas

After the EBT is Organized

After each Executive Building Team member has accepted their role, it would be wise to assist the chairperson in selecting potential task force members. The leadership should agree that each EBT member should enlist one or two key persons whom they want on their committee, and then provide an opportunity for every person who wishes to volunteer to serve on the committee in which that person is most interested. In some cases the Committee on Committees appoints members for all committees, and then attempts to secure their agreement to serve on the committee. Whatever method is used it is important to involve as many persons as possible in this phase of the church building project. Do not rely on public announcements or newsletter articles alone to secure volunteers. Some people who ought to be involved will not volunteer. Members of the EBT should make personal calls on any persons who have not volunteered, and encourage them to “sign up” as a member of the committee of their choice, or one suggested by the team.

Once the leader of each task force is organized it is time to have a general meeting to get everyone on board. It is strongly recommended that the entire scope of the project be discussed early in this phase of the program. There must be no question of unity or purpose. If consensus cannot be reached with every member on the need to build, then they should not be part of the building program. Members can and will disagree on many details, but they must be unified in the purpose and goal for building.

The next meeting of the group should be for training and education. Each task force should be instructed as to the specific responsibilities in the presence of other chairpersons. The purpose of this meeting is so that each task force understands how it works together as a part of a larger whole in order to make the project successful. Each task force member has a circle of influence, and as they spread the information about what they are doing and enlist the support of others, they will be able to do so in the context of the entire program. This process builds consensus and confidence in the success of the program. Remember one of the goals of the project is to increase member involvement in the church. Increasing member involvement increases ownership in the church. Increased ownership in the church increases stewardship.

Final Reminders

  1. Set target dates for progress reports, and for the task forces to have their work completed and their written reports presented to the Governing Body.
  1. The EBT and/or the Governing Body of the church should provide the task forces with as much resource material as possible for their work.
  1. IF YOU HAVE TO CHOOSE BETWEEN TECHNICAL COMPETENCE AND SPIRITUAL MATURITY ALWAYS CHOOSE SPIRITUAL MATURITY! I cannot emphasize this point enough. Inevitably, in any construction project, there will be issues that arise that were not anticipated. The manner in which conflict is resolved will often determine the success or failure of the project! With that in mind, I offer the following review of conflict resolution for Building Committees based in the Apostle Paul’s instruction to the Church at Corinth:

So whether you eat or drink or whatever you do, do it all for the glory of God. Do not cause anyone to stumble, whether Jews, Greeks or the church of God— even as I try to please everybody in every way. For I am not seeking my own good but the good of many, so that they may be saved. Follow my example, as I follow the example of Christ. (1 Corinthians 10:31-11:1 NIV).
Conflict is not necessarily bad or destructive. As people reconciled to God by the death and resurrection of Jesus Christ, we believe that we are called to respond to conflict in a way that is remarkably different from the way the world deals with conflict. (cf.: Matthew 5:9) The most important question in conflict is, “How can I please and honor the Lord in this situation?” We should believe that glorifying God happens when we take time to remember God’s role in our conflict and then respond to it His way. As Christians, we believe that God sacrificed dearly, involving himself in all our conflicts. Therefore, we have the privilege and responsibility to consider God’s perspective on the issue by trusting, obeying, and imitating Him. (cf.: Proverbs 3:4-6; John 14:15; and Ephesians 5:1). Therefore, here are some steps to take in appropriate conflict resolution:

  • § Prepare (pray, get the facts, seek godly counsel, develop options)
  • § Affirm relationships (show genuine concern and respect for others)
  • § Understand interests (identify others’ concerns, desires, needs, limitations, or fears)
  • § Search for creative solutions (prayerful brainstorming)
  • § Evaluate options objectively and reasonably (evaluate, don’t argue)

It does take a lot more work to “do it right,” but it is always worth it in the end. When James Garfield (later President of the U.S.) was principal of Hiram College in Ohio, a father asked him if the course of study could be simplified so that his son might be able to go through by a shorter route. “Certainly,” Garfield replied. “But it all depends on what you want to make of your boy. When God wants to make an oak tree, He takes a hundred years. When He wants to make a squash he requires only two months.” Lots of folks are willing to produce squash. However, the church needs to produce oaks in our day. Short cuts often end in disaster.

A Note about the Author: Don Emmitte, Church Navigator with Trinity Design Group, is a new “old hand” in church growth, facility design, and management. After serving for over thirty years as a pastor of churches with over two thousand resident members, founder of Grace Restoration Ministries, and author of Morning Devotionals, he joined the team at TDG in 2009 to expand his passion: helping churches reach their God-given goals by making the most of their resources. For more information, contact Don at demmitte@trinitydesigngroup.com, or visit the web site at www.GraceRestoration.org.